Ice Management
Service

Prevent leaks and remove dangerous ice from your roof, gutters, and walkways this winter.

ICE MANAGEMENT SERVICE OVERVIEW

Option 1

Ice Relief + Salt Treatment

  • Light–moderate ice

  • Clears snow from roofline areas

  • Targeted salt application

  • Helps prevent worsening buildup

  • Starting at $250

 

Option 2

Arctic Steam Ice Removal

  • Heavy ice dams

  • Active leaks

  • Frozen gutters/downspouts

  • Steam system for safe removal

  • Starting at $400

 

Which Service Do I Need?

Ice Relief – Option 1
Details

Ice Relief Service Badge

Steps we take

  • Clear snow around the problem area along the roof, roofline, valleys, gutters, and downspouts to open up natural drainage paths.

  • Break up light ice buildup where it’s safe and reachable, helping water move instead of freezing into thick blocks.

  • Create small channels so meltwater can escape instead of backing up under shingles.

  • Address safety hazards first, including early icicle formation or icy walkways caused by roof runoff.

  • Provide a quick summary of what was handled, including after photos and what may still need monitoring as temperatures change.

Where we work

We focus on the areas that most commonly freeze and cause leaks:

  • Roof edge & roofline

  • Valleys

  • Gutters (especially front-facing frozen sections)

  • Downspouts

  • Walkways, steps, decks, and entry paths affected by runoff

This service is designed for light to moderate ice where drainage is slowing down but not fully blocked.

Salt use explanation

Our salt/ice-melt approach is targeted and controlled:

  • We do not spread salt across shingles — only in strategic spots where it safely helps thin ice melt.

  • On the ground, we apply salt to walkways, steps, and access points where water freezes and creates hazards.

  • The goal is to help melt thinner layers naturally and prevent new ice from forming in the same areas.

Salt does not replace steam removal for heavy ice, but it is effective for early-stage buildup and prevention.

Arctic Steam – Option 2
Details

Arctic Steam Service Badge

What the Arctic Steamer does

Our Arctic Steamer uses low-pressure, high-temperature steam designed specifically for safe roof ice removal.
It allows us to:

  • Melt heavy ice dams without damaging shingles

  • Safely clear thick ice from gutters and downspouts

  • Cut precise channels through dense ice

  • Restore natural water flow as quickly as possible

  • Remove large, dangerous icicles in a controlled way

This method is far safer for roofs than traditional heat guns or pressure washers.

How we cut drainage channels

With steam, we can create clean, efficient channels through even the thickest ice dams:

  • We open a path from the roof edge into the gutter, allowing trapped water to escape.

  • We melt blockages inside the gutter trough and down into the downspout opening.

  • If downspouts are frozen solid, we open the top section first so water has somewhere to go.

  • This relieves pressure on your roof and prevents further leaking during warm-up periods.

The goal is to restore flow — not necessarily to remove every ounce of ice (which is often unnecessary and sometimes impossible in extreme cold).

When it’s recommended

This option is for serious ice situations where lighter methods won’t help. Choose Tier 2 when:

  • Water is entering the home (ceilings, walls, trim, windows)

  • You have thick ice dams along the roof edge

  • Gutters or downspouts are completely frozen and blocked

  • Large icicles are forming over walkways or entrances

  • There is visible swelling or bulging of ice on the roofline

  • The ice layer is too thick or dense to chip safely

If the situation is severe, steam is the only safe and effective method.

Important Winter Disclaimer

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Chicago winters can make full ice removal impossible.

Our goal is to safely remove as much as we reasonably can, open drainage paths, and reduce risk.
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